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We're
passionate...

...about
helping you find the solutions

We know change can be tough, but let us help you and your teams find the answers to lead the change

For the past 5 years, change has been everywhere, and the automotive industry is no exception.  New processes, new sales models and changing customer expectations, mean agility through the change has been critical.  Whatever your current need, peeling back your operation to it's core processes, mapping any changes, issues or opportunities, and creating an action plan for teams to embed will help drive increases in customer experience, productivity and team relations.  

We have two simple packages to get you started, although we can easily tailor either to suit you and your teams.  We also have extras to make sure you get the most from our intervention.

We'll spend time getting to know you, your team and site, map your processes based on our core process, embed a success framework and holding you to account with an action plan; all the while on hand to help unstick any implementation challenges.  Whether its' sales, service or a specific issue, just get in touch to chat through how we can help get you started.

Pink Package 1

OUTCOME

  • Updated personalised process

  • Accountability by team and colleague

  • Implementation framework

WHAT YOU WILL GET

PRE

  • Pre call

  • Pre work pack

  • Observation visit

  • KPI's

DURING

  • Standard core process

  • Draft site specific process

  • Current issues / opportunities

  • Success framework and status

  • Action plan

  • Leadership brief

POST

  • 4 weeks of progress checks

  • Implementation issue identification

  • Personalised success framework

  • Personalised site process

  • Remote follow up

Blue Package 2

OUTCOME

  • Updated personalised process

  • Accountability by team and colleague

  • Implementation framework

  • Implementation toolbox

  • Team ability to identify future opportunities

WHAT YOU WILL GET

PRE

  • Pre call

  • Pre work pack

  • Observation visit

  • KPI's

  • Meetings with key colleagues

  • Pre diagnostic pack

​​

DURING

  • Standard core process

  • Draft site specific process

  • Current issues / opportunities

  • Success framework and status

  • Action plan

  • Leadership brief

  • KPI targets

  • Lead measure identification

  • System list and purpose

  • Weak / black spot identification​​​

POST

  • 4 weeks of progress checks

  • Implementation issue identification

  • Personalised success framework

  • Personalised site process

  • Remote follow up

  • KPI check in

  • Engagement pack

  • Up to 3 follow on workshops

Don't just take our word for it...

Well-organised team unit ... Highly creative use of interactive learning content ... Excellent interaction with brand/partners ... Professional delivery ... Strong brand alignment 

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